ACTIVITYPAY FAQ

Frequently Asked Questions About ActivityPay

 

Straight answers about funding, chargebacks, integrations, pricing, and switching payment processors for tour, activity, rental, and event operators.

 

How fast will I get my money with ActivityPay?

 

Most ActivityPay operators are funded within 1 to 2 business days. Fast, predictable deposits matter for seasonal businesses that need booking revenue to cover staff, fuel, and gear during peak season.

 

How does ActivityPay help me manage chargebacks and customer disputes?

 

ActivityPay gives operators a chargeback management tool to respond to any kind of customer dispute, whether it is a cancellation, a no show, a billing question, or a charge the customer does not recognize. You can track every dispute in one place, see clear chargeback reporting, and submit the right documentation quickly, with hands on support from your dedicated agent whenever you need it.

 

Which booking software does ActivityPay integrate with?

 

ActivityPay is live today with Rezgo, so Rezgo operators can take payments right inside their booking checkout. Our gateway and API are built to connect with other reservation and ISV platforms, so ask us about the software you use.

 

How does ActivityPay pricing work?

 

ActivityPay pricing is customized to each business based on how you sell, your volume, and your booking software. The rate we quote is the rate you keep, card network adjustments are explained before they take effect, and surcharge or dual pricing options can help offset your costs.

 

What does switching payment processors to ActivityPay look like?

 

Switching to ActivityPay is a seamless process: you tell us how your business runs, we build your custom setup, and your dedicated agent guides you through going live. You keep your booking software, and we handle the payment side.

 

Is ActivityPay a payment processor or booking software?

 

ActivityPay is a payment processor, not booking software. We integrate with your existing reservation platform and handle card transactions, funding, chargebacks, and fees while you keep using your preferred booking system.

 

Who is ActivityPay built for?

 

ActivityPay is built for tour, activity, rental, and event operators and the booking software platforms that serve them, across the US and Canada.

 

Can I take payments in person, online, and on mobile?

 

Yes. ActivityPay accepts payments in person, online at checkout, on mobile, and through your booking platform, all in one payments stack.

 

Still have a question? Call or text (800) 316-9687, or schedule a free call with a specialist who knows the activity industry.